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Terms and Conditions

Effective Date: June 26, 2025 

Welcome to Designs Experts. Please read these Terms and Conditions carefully before using our website or purchasing our services. By accessing or using any part of our platform, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not access our services. 

1. Introduction

These Terms and Conditions (“Terms”) govern your use of our website, products, and services provided by Designs Experts. This includes but is not limited to branding, logo design, website development, and digital marketing services. 

By engaging with Designs Experts, you accept that you are legally bound by these Terms. We reserve the right to modify or update them at any time without prior notice. 

2. Eligibility

You must be at least 18 years of age to use our services. By using this website, you represent that you are of legal age to form a binding contract with us. 

3. Services Offered

Designs Experts offers a wide range of creative and digital services, including: 

  • Custom Logo Design 
  • Brand Identity Development 
  • Website Design and Development 
  • UI/UX and Graphic Design 
  • Digital Marketing 
  • E-commerce Solutions 
  • SEO & Copywriting 
  • Maintenance and Support 

All services are customized per the client’s requirements and are delivered based on the selected service package. 

4. Order Process & Communication

When you place an order: 

  • You agree to provide accurate, current, and complete information. 
  • Our team will initiate the process after confirming payment. 
  • Communication will primarily occur via email, WhatsApp, or your client dashboard (if available). 
  • The client is responsible for responding in a timely manner; delays in communication may result in delivery delays. 

5. Payment Terms

  • All prices are listed in USD and are subject to change without prior notice. 
  • Full or partial payment may be required before the commencement of services, depending on the package. 
  • We accept payments via credit/debit card, PayPal, bank transfer, and other secure methods.

Note: Payments are non-refundable unless explicitly stated in our Refund Policy (see below). 

6. Revisions Policy

Each design package comes with a limited number of revisions: 

  • Basic Packages: 2–3 revisions 
  • Professional Packages: 5–7 revisions 
  • Premium Packages: Unlimited revisions (within reason and initial scope) 

Revisions are only applicable to the initially selected concept and do not include a complete redesign unless otherwise agreed.

7. Delivery & Turnaround Time

Turnaround times vary depending on the package and service scope. Standard timeframes: 

  • Initial Design Concepts: 2–5 business days 
  • Revisions: 1–3 business days 
  • Website Delivery: 7–20 business days (based on complexity) 

We strive to meet deadlines, but Designs Experts is not liable for delays caused by client inaction, unresponsiveness, or force majeure events. 

8. Intellectual Property Rights

Upon final delivery and full payment: 

  • The client owns full rights to the final approved design or product. 
  • Designs Experts retains the right to display the work in our portfolio or for marketing purposes unless a written NDA is signed. 

Drafts, unused concepts, and design iterations remain the property of Designs Experts. 

9. Content Ownership and Responsibility

Clients are responsible for providing: 

  • Correct spelling, wording, images, logos, and other necessary assets. 
  • Content must not infringe on copyrights, trademarks, or intellectual property of others. 

Designs Experts holds no responsibility for content provided by the client or legal issues that may arise due to its usage. 

10. Refund & Cancellation Policy

Refund requests must be made within 24 hours of order placement and before initial design delivery. No refunds will be entertained: 

  • After final approval of a design 
  • If significant work has been completed 
  • Due to a change of mind or personal preferences 

In rare cases, partial refunds may be granted at our discretion. Refund processing may take up to 7–14 business days. 

11. Confidentiality

We respect your privacy and ensure all shared information remains confidential. We will never share your data or project details without your consent, unless legally required. 

You can learn more about our data practices in our Privacy Policy. 

12. External Links

Our website may contain links to third-party websites. These are provided for your convenience only. Designs Experts is not responsible for the content, accuracy, or security of these external websites. 

13. Limitation of Liability

Designs Experts shall not be held liable for: 

  • Any direct, indirect, or incidental damages resulting from your use or inability to use our services 
  • Client-supplied content leading to intellectual property disputes 
  • Delays caused by unforeseen circumstances or lack of client cooperation 

Our liability is limited to the amount paid by the client for services. 

14. Force Majeure

Designs Experts will not be held liable for any delay or failure to perform due to events beyond our reasonable control, including natural disasters, internet outages, system failures, government restrictions, pandemics, or labor disputes. 

15. Suspension and Termination

We reserve the right to suspend or terminate your access to our services without notice if: 

  • You violate our Terms or engage in unlawful activities 
  • You misuse our services or harm our reputation 
  • You fail to make required payments 

16. Indemnification

You agree to indemnify and hold harmless Designs Experts, its team, partners, and affiliates from any claims, liabilities, losses, or damages resulting from your use of our services, your violation of these Terms, or infringement of third-party rights.

17. Modifications to Terms

We reserve the right to revise these Terms at any time without prior notice. Continued use of our services implies acceptance of the updated Terms. Please review them periodically. 

18. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Designs Experts operates. Any legal disputes shall be handled through courts within that jurisdiction. 

19. Contact Information

If you have any questions about these Terms, please contact us: 

Designs Experts 
Email: info@thedesignsexperts.com 
Phone: +1 (888) 684-4314 
Address: 1910 Pacific Ave Suite 2000 Dallas, TX 75201 

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