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Privacy Policy

Effective Date: June 26, 2025 

At Designs Experts, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with our platforms. By accessing our website or using our services, you agree to the practices described in this policy. 

1. Information We Collect

a. Personal Information

We may collect personally identifiable information (PII) when you: 

  • Fill out a contact form 
  • Subscribe to our newsletter 
  • Make a purchase or request a quote 
  • Sign up for an account 
  • Submit content or feedback 

This information may include: 

  • Full name 
  • Email address 
  • Phone number 
  • Billing address 
  • Company name 
  • Payment information (e.g., credit/debit card details) 
  • Any additional information voluntarily submitted by you 

b. Non-Personal Information

When you interact with our website, we may automatically collect certain non-personal data including: 

  • IP address 
  • Browser type and version 
  • Device type and operating system 
  • Pages visited, time spent, and referring/exit URLs 
  • Cookies and similar tracking technologies 

2. How We Use Your Information

We collect and use information for the following purposes: 

  • To provide and manage our services 
  • To personalize your user experience 
  • To respond to customer inquiries and support requests 
  • To process transactions and send billing information 
  • To send periodic emails (e.g., updates, promotions, newsletters) 
  • To improve our website functionality, content, and offerings 
  • To comply with legal obligations or enforce our terms of serv

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties in the following cases: 

  • Service providers: To facilitate payment processing, email distribution, hosting, or marketing automation 
  • Legal compliance: When required by law, regulation, court order, or to prevent fraud and protect our legal rights 
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

All such partners and vendors are contractually bound to handle your data with strict confidentiality and security, in line with applicable laws. 

4. Email & SMS Communication

By providing your contact information, you consent to receiving transactional and promotional communications from Designs Experts. You may: 

  • Unsubscribe from email marketing via the link in our emails 
  • Opt out of SMS communications by replying “STOP” 

We do not use your email or phone number for spam. All marketing campaigns are compliant with GDPR and CAN-SPAM regulations. 

5. Payment Information

We use industry-leading payment gateways to process transactions securely. Your financial data (credit/debit card info) is encrypted during transmission using SSL (Secure Socket Layer) protocols. We do not store your full payment details on our servers. All transactions are handled by PCI-compliant third-party processors. 

6. Security of Your Information

We maintain strict administrative, technical, and physical security safeguards to protect your data. These include: 

  • SSL encryption for data in transit 
  • Firewalls and anti-malware software 
  • Two-factor authentication (2FA) for admin-level access 
  • Regular data audits and vulnerability scanning 
  • Limited access to personal data only for authorized personnel 

 

7. Use of Cookies

We maintain strict administrative, technical, and physical security safeguards to protect your data. These include: 

  • SSL encryption for data in transit 
  • Firewalls and anti-malware software 
  • Two-factor authentication (2FA) for admin-level access 
  • Regular data audits and vulnerability scanning 
  • Limited access to personal data only for authorized personnel 

You can control cookies through your browser settings. Disabling cookies may limit certain functionality on the site. 

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or store information from children. If we become aware that a child has submitted personal data, we will delete it immediately. 

9. External Links

Our website may contain links to external websites. Designs Experts are not responsible for the content, practices, or privacy policies of these third-party sites. We advise reviewing their privacy terms before submitting any personal data. 

10. Ownership of Creative Assets

All digital designs, websites, and branding materials delivered by us are your intellectual property upon full payment. However, Designs Experts retains the right to display completed work in our portfolio, marketing material, or client showcase unless otherwise agreed upon in writing.

11. Testimonials & Case Studies

With your consent, we may feature your testimonial or success story along with your name and logo. You have the right to: 

  • Request an update 
  • Request removal 
  • Decline participation

To make changes, contact us at: info@thedesignsexperts.com 

12. User Control Over Personal Data

You have the right to: 

  • Access the personal data we hold about you 
  • Request corrections or updates 
  • Withdraw consent for data processing 
  • Request deletion of your data (subject to legal obligations) 

To exercise these rights, contact our data protection officer at privacy@thedesignsexperts.com 

13. Data Retention

We retain your personal information only for as long as necessary: 

  • To fulfill the purposes for which it was collected 
  • To comply with legal or contractual obligations 
  • To resolve disputes or enforce agreements 

Afterward, data is securely deleted or anonymized. 

14. Global Data Transfers

Designs Experts operates internationally. Your data may be transferred to and processed in countries other than your own. Wherever your data travels, we ensure it is protected under strict data handling agreements and international standards. 

15. Updates to Privacy Policy

We may occasionally update this Privacy Policy. Changes will be posted on this page, and where appropriate, we will notify you via email or dashboard alert. Please review this page periodically to stay informed. 

16. Pseudonym Policy

In order to: 

  • Maintain consistent customer communication, especially across departments and time zones 
  • Present a unified organizational identity 

Designs Experts may assign customer support representatives or account managers under pseudonyms. This practice is strictly for ease of communication and does not affect the quality or security of service delivery. 

17. Contact Us

If you have any questions, concerns, or need support related to this policy or your data, please reach out: 

Designs Experts Headquarters 
 📍1910 Pacific Ave Suite 2000 Dallas, TX 75201 
 📧 info@thedesignsexperts.com 
 📞 +1 (888) 684-4314

For legal concerns or copyright complaints: 
 📧 legal@thedesignsexperts.com 

We value your trust and are committed to maintaining your privacy every step of the way. Thank you for choosing Designs Experts.

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